How to Fix QuickBooks Error H505
Small and medium-sized enterprises conduct their financial operations using the accounting program QuickBooks. However, QuickBooks sometimes has issues that might annoy users. QuickBooks Error H505 is one such error. The business file must be on a computer not running the QuickBooks program for a user to access QuickBooks in multi-user mode. This post will look at QuickBooks Error H505’s causes and possible solutions.
Causes of QuickBooks Error H505: Several factors may lead to QuickBooks Error H505. These include:
- Incorrect firewall settings: If the firewall settings are incorrect, QuickBooks cannot connect to the server computer, resulting in Error H507.
- Incorrect DNS configuration: Error H505 may appear if QuickBooks cannot connect to the server computer due to faulty Domain Name System (DNS) settings.
- QuickBooks services don’t function properly: Error H505 might occur if QuickBooks cannot connect to the server computer because it cannot access the services needed by multi-user mode.
- There is a shaky network connection: Error H505 might appear if QuickBooks cannot connect to the server computer due to a shaky network connection.
- The IP address of the host machine is incorrect: Error H505 may appear if QuickBooks cannot connect to the server computer due to the host computer’s IP address being entered incorrectly.
How to Resolve Error H505 in QuickBooks: The following are possible fixes for QuickBooks Error H505:
Solution 1
Check the Hosting Configurations Verifying that the hosting settings are set up correctly is the first step in resolving QuickBooks Error H507. Follow these steps to do this:
- Launch QuickBooks on the computer serving as the business file’s host.
- Choose Utilities from the File menu.
- Verify that the Host Multi-User Access check box is checked.
- Click on the option to enable it if it is not already chosen.
- Exit QuickBooks.
Solution 2
Set the Firewall Preferences Error H505 may appear if QuickBooks cannot connect to the server computer due to improper firewall configuration. Configure the firewall settings using the procedures below to resolve this error:
- On the server computer, launch the Control Panel.
- Select Windows Defender Firewall by clicking System and Security first.
- Select Advanced options.
- Select New Rule after selecting Inbound Rules.
- Click on Next after selecting the Port selection.
- Type the port number (8019, 56726, 55368-55372) that QuickBooks uses and click Next.
- Choose the option to Allow the Connection, then click Next.
- Type a rule’s name in the box provided and click Finish.
- Follow the same procedures for outbound rules.
Solution 3
Set the DNS Settings. Error H505 may appear if QuickBooks cannot connect to the server computer due to improper DNS settings. Configure the DNS settings using the procedures below to resolve this error:
- On the server computer, launch the Control Panel.
- Select Change adapter settings from the Network and Sharing Center menu.
- Select Properties by right-clicking on the Local Area Connection.
- Click Properties after selecting Internet Protocol Version 4 (TCP/IPv4).
- Choose the option to use the following DNS server addresses.
- Type in the Alternate DNS server address and the Preferred DNS server address.
- Select OK, and then select Close.
Solution 4
Verify QuickBooks Services. Error H505 might occur if QuickBooks cannot connect to the server computer because it cannot access the services needed by multi-user mode. Check the QuickBooks services by doing the following actions to resolve this error:
- On the keyboard, hit Windows + R to see the Run dialog box.
- Type “services. msc” in the Run dialog box and click Enter.
- Locate the QuickBooksDBXX service by scrolling down (where XX represents the QuickBooks version).
- Verify that the service is active. If not, choose Start by right-clicking the service.
- Carry out this action one more for the QBCFMonitorService.
Solution 5
Update the Hosts File with the Server Name. Error H505 might occur if QuickBooks cannot connect to the server computer due to the server name not being added to the host’s File. Add the server name to the host’s File and do the following actions to correct the error:
- On the keyboard, hit Windows + R to see the Run dialog box.
- In the Run dialog box, type “notepad” and hit Enter.
- Select Open by clicking on File.
- Locate folder C: WindowsSystem32Driversetc.
- From the drop-down option next to the File name, choose All Files (.).
- To open the host’s File, double-click on it.
- Finish the File by including the server’s name and IP address.
- Save the document, then quit Notepad.
Solution 6
The error code 6069 occurs in QuickBooks mostly when users try to access their business files. Something along the lines of “QuickBooks has encountered a problem and has to shut down” may be the error message. This might be annoying as it makes it more difficult to get crucial financial information.
- Access the business file by opening the folder.
- To create a folder, right-click on a space and choose New.
- Change the folder’s name.
- Transfer the corporate document to the new folder.
- Launch QuickBooks on the server machine.
- Choose Open or Restore Company from the File menu.
- Click Next after choosing Open a business file.
- Select the business file after navigating to the new location.
- Select Open.
Incorrect firewall settings, incorrect DNS settings, stopped QuickBooks services, a shaky network connection, and a false server name or IP address may all result in QuickBooks Error H505. However, by implementing the suggested fixes, you may resolve this issue and continue using QuickBooks in a multi-user mode without experiencing any difficulties. It is advised to contact a professional or the QuickBooks support staff for assistance if none of these fixes the problem.